BillSoft's Mission Statement
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BillSoft provides outstanding value to our clients
through innovation,
best of class solutions to challenging issues
and legendary support.
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BillSoft's Values
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| Intelligent Associates |
| The quality of our products reflects the creativity and knowledge of talented, skilled, hard-working and dedicated associates that understand and embrace change. We constantly analyze our environment to learn new insights and skills that enable us to adapt. We are excited by the opportunity to apply our crafts to new situations. We continually learn by the observations we make, the things we study and the problems we analyze and solve. |
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| Customer Support |
| Clients are our priority. We are accountable for the products and services we provide. We are driven to build long term relationships, supporting our customers in their quest to understand and use our products as their solutions. If we can help our customer or an associate with an issue, we do. If we cannot help a customer or an associate with an issue, we find out who can and form a team to achieve resolution. We verify that our customer's problems are solved. |
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| Individual Responsibility |
| Associates are responsible for their education and performance. We take advantage of company sponsored and external opportunities to enhance our ability to excel. We are results oriented and accountable for our actions, seeking out help when necessary. |
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| Products |
| We differentiate our products, services and brand with clarity. We always develop and produce valuable quality solutions, improving our clients operations and adding to their abilities.
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| Personal and Company Integrity |
| We honor our commitments. We are not afraid to acknowledge our mistakes and we make our best effort to correct them or assist with a positive resolution. If our help is sought, we lend a hand. When we cannot assist or do not know the answer to a question, we simply state the fact. If important information is needed, we dig for it. If we are provided with feedback, we listen and consider its value. We always adhere to the law and behave ethically. |
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| Working Together |
| We cooperate as a team in a synergistic work environment. Each employee seeks and understands the ideas and suggestions of others. Supporting each other with recognition, encouragement and acknowledging contribution to the combined efforts. |
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| Results Driven |
| We identify the desired final outcome then set into motion a strategy to obtain the result on time. We measure our work by thorough design, clear communication and successful execution of tasks. Our success and future growth builds by achieving the agreed upon results. |
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| Loyalty |
| We look out for each other and our clients. We stick together and work on issues, especially when we are faced with a difficult situation. |
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| Fun |
| We like what we do. We enjoy having a productive work-life and the fulfillment it brings. We enjoy learning new things and learning from each other. We carry our responsibility with a light heart. We are serious about our work, yet recognize the humor in a situation. We enjoy our fellow associates and our relationships with clients and vendors. We celebrate our successes. |
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